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July 18th, 2022
City of Medicine Hat wins 2022 Esri Special Achievement in GIS Award

San Diego, Esri User Conference – The City of Medicine Hat earned the Esri Special Achievement in GIS (SAG) Award at the 2022 Esri User Conference in San Diego, California on Wednesday, July 13. Winners of this award are chosen from thousands of Esri customer organizations worldwide for their outstanding use of geographic information system (GIS) technology to solve problems. Medicine Hat is the only Canadian recipient in 2022 and the second Albertan company to win in the award’s history.

Medicine Hat was recognized for improving enterprise asset management through GIS and establishing an integrated GIS strategy for the City, resulting in significant time and money savings and positioning the City to drive further efficiencies across its operations.

“The City of Medicine Hat’s win demonstrates that a deeply integrated approach using GIS across the organization has resulted in doing more with less and has positioned them to meet the challenges of a fast-changing environment,” said President of Esri Canada, Alex Miller.

In 2021, the City completed the adoption of a comprehensive, scalable system, the GIS-based Cityworks Asset Management solution, which allows staff to proactively plan and maintain infrastructure assets from wastewater pipes to park furniture and streetlights. Managers can now instantly share existing and upcoming asset management activities, and workers can track and follow their tasks in the office and in the field.

“Our investment in Enterprise Geographic Information Systems has led to more informed decisions, enhancing our financial sustainability and building a stronger community. We are proud of the individuals and team that worked on this initiative,” said Dr. Glenn Feltham, interim City Manager for the City of Medicine Hat.

The City continues to engage GIS-based solutions across departments, sharing and leveraging location data as part of city planning decisions like designing the infrastructure capacity for new neighbourhoods, supporting Emergency Management during events of scale and determining the optimal location for new fire halls. The team has built roadmaps for future GIS enhancements, from improvements in governance to the implementation of new online dashboards for monitoring operations. This wholescale cooperation and sophisticated collaboration, which allows access to better data for internal and external users, makes for well-informed decisions—saving time and money for residents and preparing the City to effectively meet the challenges of a growing municipality.

For full details about the Esri Special Achievement in GIS Awards, visit the conference website:

For more about the City of Medicine Hat’s project, visit:

About the City of Medicine Hat Medicine Hat, Alberta is a thriving city of approximately 63,271 residents located in the beautiful South Saskatchewan River Valley. Established in 1883 and incorporated as a City in 1906, the municipality is uniquely known for owning its own natural gas and electric utilities, benefitting local residents for more than a century. Hatters enjoy a favourable, sunshine-packed, four-season climate and a wealth of public amenities and facilities with some of the most competitive tax and utility rates in all of Western Canada. With a focus on innovation and a diversified economy, the City of Medicine Hat supports existing and emerging industries with competitive land rates and convenient market access at the intersect of the Trans-Canada Highway, the Crowsnest Highway, Highway 41 and the Wild Horse Border Crossing to the United States. Follow the City of Medicine Hat on TwitterFacebookYouTubeInstagram and LinkedIn.

About Esri Canada Founded in 1984, Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics. These solutions enable organizations to better manage their resources, plan their future and collaborate within and beyond their organization. Esri Canada’s products and services help advance successful digital transformation. The company serves 12,000 organizations from 15 offices across Canada and is based in Toronto. In 2019, Esri Canada achieved Platinum Club status with the Canada’s Best Managed Companies program by retaining its Best Managed designation for seven consecutive years or more. More information can be found at Follow Esri Canada on TwitterFacebookYouTubeInstagram and LinkedIn.