NEWTON, MA (USA) – Global research and advisory firm Info-Tech Research Group has named Maptitude a 2026 Emotional Footprint Champion for Geographic Information Systems (GIS). Maptitude ranked first of 11 GIS products in the report, with a CX score of 8.9 out of 10. The rankings come only from verified user reviews on Info-Tech’s SoftwareReviews platform. Maptitude is a GIS, mapping software, and location intelligence platform for both business users and GIS professionals.

Info-Tech Research Group also gave Maptitude four 2026 Best awards: Best Client Service, Best Dispute Resolution, Best Innovation Strategy, and Best Product Experience.

Maptitude received five 2026 awards from Info-Tech Research Group: the Emotional Footprint Champion designation for Geographic Information Systems and four Best awards

Ranked First by Verified Users

Info-Tech’s Emotional Footprint report measures how users feel about a product and the company behind it. Users answer 25 questions about service, product, conflict resolution, negotiation, and innovation. The answers combine into a Net Emotional Footprint score. Champions are chosen only from user feedback. There are no paid placements and no analyst opinions.

The September 2026 report covers 11 GIS products and 400 user reviews. Key results for Maptitude:

• #1 of 11 GIS products, with a CX score of 8.9 out of 10
• +96 Net Emotional Footprint, with 97% positive and 1% negative sentiment
• A perfect +100 for Trustworthy, Enables Productivity, and Performance Enhancing
• 95% Likeliness to Recommend, first in the GIS category
• 99% Plan to Renew
• +99 Net Relationship Footprint across sales, support, product specialists, and leadership

2026 Best Awards

Info-Tech Research Group recognized Maptitude with four 2026 Best awards in the GIS category:

• Best Client Service: 99% of users rated Maptitude as respectful, and 98% as efficient, caring, and effective
• Best Dispute Resolution: 100% of users rated Maptitude as trustworthy, and 99% said it acts with integrity
• Best Innovation Strategy: 99% of users rated Maptitude as inspiring, and 98% said it helps them innovate
• Best Product Experience: 100% of users said Maptitude enables productivity and enhances performance

Five Years as a Champion

Maptitude has been named an Emotional Footprint Champion for GIS every year from 2022 through 2026. Earlier in 2026, Info-Tech Research Group also named Maptitude the 2026 Data Quadrant Champion for Geographic Information Systems.

A Relationship Built With Users

“This award comes straight from our users. They ranked Maptitude first out of 11 GIS products for their experience, and gave us top marks for trust. Being named a Champion five years in a row tells us that relationship holds up over time. We plan to keep earning it.”
Stewart Berry, Vice President, Maptitude

About the Emotional Footprint Report

The Emotional Footprint reports from Info-Tech Research Group are based on authentic user-review data. The report scores each provider on the user relationship, including strategy, service experience, product experience, conflict resolution, and the contracting process. The result is a Net Emotional Footprint score, a strong sign of how users feel about the provider and its product. The data published in the Emotional Footprint Diamond is collected from real end users and meticulously verified.

To view the complete 2026 Geographic Information Systems evaluation, please visit Info-Tech’s SoftwareReviews GIS category page.

For more information about Maptitude, please visit the Maptitude website.

About Maptitude

Maptitude is a GIS, mapping software, and location intelligence platform developed by Caliper Corporation. Launched in 1995, Maptitude empowers thousands of organizations worldwide, from Fortune 500 companies to government agencies and nonprofits, to harness the full potential of location intelligence. Its advanced spatial tools and extensive built-in demographic data enable precise site selection, market analysis, sales territory design, and optimized routing, while minimizing the need for costly third-party data purchases. Available for both desktop and online use, Maptitude integrates with popular data platforms and is accessible to both GIS professionals and business users. Maptitude also supports educational initiatives with free licenses for students and educators.

About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. To learn more about Info-Tech’s divisions, visit SoftwareReviews for software buying insights or McLean & Company for HR research and advisory services.

Media Contact:
Maptitude: [email protected]
Tel: +1 617-527-4700
1172 Beacon St., Suite 300, Newton MA 02461, USA